Privacy Policy

Last Updated: January 2024

At Cleanpowerworks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our web development services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or consultation for website development services
  • Subscribe to our newsletter or marketing communications
  • Fill out contact forms or inquiry forms on our website
  • Communicate with us via email, phone, or other channels
  • Create an account or register for our services

This information may include your name, email address, phone number, company name, job title, and any other details you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our website development services
  • Communication: To respond to your inquiries, send project updates, and provide customer support
  • Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
  • Analytics: To analyze website usage patterns and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Security: To detect, prevent, and address technical issues and fraudulent activities

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers include hosting services, payment processors, email marketing platforms, and analytics tools. All service providers are contractually obligated to keep your information confidential.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of cookies we use:

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us analyze website usage and performance
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing habits to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and regular security audits
  • Access controls and authentication procedures
  • Regular staff training on data protection practices
  • Incident response and data breach notification procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain data processing activities
  • Withdrawal: Withdraw consent for data processing

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Cleanpowerworks

Address: 27 Parkfield Street, London, N1 0PR

Email: [email protected]

Phone: +44 20 3847 9102

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We value your trust and are dedicated to protecting your personal information.